How to Order
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Browse the site and choose your item.
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Select the size and click Add to Cart.
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When finished, go to My Cart and proceed to checkout.
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Checkout has 4 steps: billing/shipping address, shipping method, payment (PayPal or credit card via Stripe), and confirmation.
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You’ll receive a confirmation email with your order details.
Payment
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Pay easily and securely by PayPal or credit card (via Stripe).
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No PayPal account needed.
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Prices are shown in USD, but you can see the final price in your local currency at checkout.
Shipping
- We ship worldwide. If your country isn’t listed, please contact us.
- We will send you a tracking number once your order ships.
- For Asia, Australia, Canada, and other countries where EMS is available, we ship by EMS.For the USA and EU countries, we ship by DHL.
Shipping Fee:
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Free worldwide shipping on orders over $400.
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Orders under $400: flat rate $25.
Customs
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Import duties and taxes are not included in the product price or shipping.
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Please check with your local customs office for details.
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Important Notice – USA Customs
Customs regulations for the United States have changed.
Please be aware that import duties/taxes may now apply depending on the declared value of your order. For details, please visit the following page:
Returns
- Defective or damaged items: return accepted within 7 days (our cost).
- Customer reason returns: unused items only, within 7 days (your cost).
- Refunds are made via PayPal or credit card (shipping fees may be deducted).
- No returns after 7 days.
Privacy
- Your personal data is safe with us and protected by SSL.
- We use your information only to process orders and provide better service.
Company
Nakamura Hamono Kogei LLC.
9-2 Hosoo, Isumi-shi, Chiba, Japan
E-mail: info@japaneseknifenakamura.com